Code of Conduct

A clear break­down of what to do, what not to do, and who to talk to when you need help

You are join­ing our com­mu­ni­ty to share your thoughts and strength­en your knowl­edge by exchang­ing ideas with appren­tices, employ­ers, peers, and train­ers. Our Com­pa­ny sup­ports your goal of hav­ing fun and con­tribut­ing new infor­ma­tion while cre­at­ing last­ing rela­tion­ships with­in the com­mu­ni­ty. This is a pro­fes­sion­al set­ting, and to ensure that appren­tices, employ­ers, and staff feel safe, we require your con­sent to enforce our Code of Con­duct which applies to all past, present, and future appren­tices, employ­ers, train­ers, and staff.

Our Company is dedicated to providing an open, friendly, and safe experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality, religion, or any other defining characteristic. We are an actively anti-racist, anti-oppressive organization. Any form of unacceptable behaviour, actions, or speech is not, and never will be, tolerated. The bottom line is this: we expect you to behave like an ethical professional in person and in any online conversations and interactions. Contribute to conversations, offer your perspective, and respect other people participating. Anyone violating these rules may be sanctioned or expelled without a refund at the discretion of our Company, Louder Than Ten.


Expected behaviour, actions, speech

  • Be authentic and participate actively. Contribute to the health and longevity of this community
  • Exercise consideration and respect in your speech and actions
  • Try collaboration before conflict
  • Support your peers emotionally and provide them with positive and helpful feedback
  • Be mindful of your surroundings and of your fellow participants. Alert community support leaders if you notice a dangerous situation, someone in distress, or violations of this Code of Conduct, even if they seem inconsequential

Unacceptable behaviour, actions, speech

  • Offensive verbal comments or gestures related to gender, age, sexual orientation, disability, physical appearance, body size, race, religion, sexual images or references
  • Sexist, racist, homophobic, transphobic, ableist, discriminatory, or offensive speech, behaviour, or actions
  • Deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of trainers or fellow apprentices, inappropriate physical contact, and unwelcome sexual attention
  • Client, team, or stakeholder bashing
  • Inflammatory, unwelcome, suggestive, derogatory, racist, or inappropriate nicknames or terms
  • Inappropriate attention or contact with others. Pay attention to how your actions affect others. If it makes someone uncomfortable, stop doing it
  • Don’t show disrespect towards others (jokes, passive-aggressive remarks, innuendo, dismissive attitudes)
  • Intimidating or harassing people (online or in-person)
  • Disrespecting people’s ideas (instead, call out intolerant behaviour)
  • Interrupting the class or your fellow teammates unnecessarily
  • Violence, threats of violence, or violent language
  • Spamming, trolling, flaming, baiting or other attention-stealing actions

We expect members and participants to follow these rules at both online and in-person during program or community participation.

If anyone engages in this kind of speech or behavior, our Company may take any action deemed appropriate, which may include removal from the community or program with no refund.

If you need help

If you ever have any questions about this code, email our Company at help [at] louderthanten [dot] com or notify your Community Support Lead using your dedicated Slack channel. If you notice someone is being harassed or have any other concerns, please contact our Company immediately.

This Code of Conduct was forked from the example policy from the Geek Feminism wiki, created by the Ada Initiative and other volunteers under a Creative Commons Zero license.